Terms of service.
1. Introduction
Thank you for choosing Allure Auto Detailing for your auto detailing needs. These Terms of Service govern your use of our mobile auto detailing services. By booking our services, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.
2. Booking and Payment
2.1. To book our services, please contact us via phone, email, or our online booking platform.
2.2. All bookings are subject to availability.
2.3. Payment is due at the time of service unless otherwise agreed upon in writing.
2.4. We accept cash, credit/debit cards, and electronic payments.
3. Cancellation and Rescheduling
3.1. If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance.
3.2. Failure to provide timely notice may result in a cancellation fee.
4. Service
4.1. We will perform the services agreed upon in a professional and timely manner.
4.2. While we strive for perfection, please note that the results of our services may vary depending on the condition of the vehicle and other factors.
4.3. If you are not satisfied with our services, please contact us within 48 hours, and we will do our best to address your concerns.
5. Liability
5.1. We will take reasonable care when providing our services, but we are not liable for any damage to your vehicle or its contents unless caused by our negligence.
5.2. You agree to release us from any liability for any damages, losses, or expenses arising from the use of our services.
6. Customer Responsibilities
6.1. Please ensure that your vehicle is accessible at the scheduled time and location.
6.2. Remove any personal belongings from the vehicle before our arrival.
6.3. Inform us of any special instructions or concerns regarding the detailing process.
7. Safety
7.1. For safety reasons, please keep children and pets away from the work area during the detailing process.
7.2. We reserve the right to refuse service if we believe it poses a safety risk to our staff or others.
8. Privacy
8.1. We respect your privacy and will only use your personal information for the purpose of providing our services.
8.2. We will not disclose your personal information to third parties without your consent unless required by law.
9. Changes to Terms
9.1. We reserve the right to update or modify these Terms of Service at any time without prior notice.
9.2. Any changes will be effective immediately upon posting on our website or notifying you by other means.
10. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at 817-874-7150.
By booking our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.